FAQ – Frequently Asked Questions
Do you have questions? We’ve got the answers!
PYLON flex is designed for simplicity, flexibility, and ease of use but we know you might still have questions.
In this section, you’ll find quick and clear answers to the most frequently asked questions about how the platform works.
If you don’t find the answer you’re looking for, our team is always available to help you!

All you need is a modern web browser. Connect from any device and deploy all the capabilities of this unique native Cloud ERP.
Absolutely! PYLON flex runs on any operating system (Windows, macOS, Android, iOS, Linux) without installation—exclusively through a web browser.
Yes, PYLON flex works on any mobile device with a screen larger than 8 inches. Dedicated mobile apps for smartphones and smaller tablets are coming soon!
Yes! PYLON flex integrates all features of Epsilon Digital, the certified e-invoicing provider from EPSILON NET, allowing you to issue, send, and manage invoices seamlessly and automatically.
Not at all! PYLON flex is designed for easy management without specialized knowledge. Updates, maintenance, and backups are automatic and free of charge, handled through EPSILON NET’s cloud infrastructure.
Certainly. PYLON flex is hosted on Microsoft Azure’s cloud infrastructure, ensuring top-level security, uninterrupted availability, and automatic backups for full data protection.
If you cancel, you’ll receive a full backup of your data along with a read-only license of PYLON, so you can access your information for as long as you need.